Nagendra Babu Kamavarapu, Company Secretary & Senior Manager – Finance of the company, the Principal Officer and Grievance Redressal Officer of the company, A customer can approach the Grievance Redressal Officer to register a complaint in any of the modes mentioned below:
Grievance Redressal Officer
Name & designation: Nagendra Babu Kamavarapu, Company Secretary & Senior Manager – Finance
Telephone: +91-94403 08360 between 09.00 AM to 08:00 PM, Monday to Friday and 09.00 AM to 04:00 PM on Saturdays, except public holidays
E-mail: nagendra@aryakubecapital.in
Address: Aryakube Capital Private Limited, 214, Cyber crown, Sec II, 2nd Floor HUDA Techno Enclave, Madhapur Hyderabad Hyderabad TG 500081 IN
After examining the matter, the Company will endeavor to send the customer its response within 4 weeks and intimate the customer how to escalate the complaint to higher level, if he is not satisfied with the response from lower level.
If the complaint/dispute is not redressed within a period of one month the customer may appeal to the Officer-in-Charge of the Regional Office of Department of Non-Banking Supervision of the Bank:
Name & designation: To The Manager,Department of Supervision (NBFC), 6-1-56 Secretarial Road, Saifabad, Hyderabad 500 004
E-mail: dnbshyderabad@rbi.org.in
Telephone: 040-23241270 Fax: 040-23232648
It shall be the endeavor of our Company to improve the quality of service and redress complaints and grievances, if any, of the customers as part of Customer Relationship.
Customers who have grievances in respect of decision of the company functionaries can also address their grievances at nagendra@aryakubecapital.in